Finavia pushes Alipay acceptance across outlets at Helsinki Airport

5 January 2017

Chinese customers travelling to or through Finland are now able to pay with Alipay for an array of commercial services at the airport. Finavia operating the Helsinki Airport reported in an official press-release that the offering of Alipay is a response to an increasing number of Chinese travelers at the airport of Finnish capital. The company wishes to lift the customer experience to a new level of service quality.

Spokesperson for Finavia noted that taking into account the growing number of Chinese passengers using the most money at the airport, the company made a decision to introduce Alipay payment option to help Chinese customers feel at home with the familiar payment option.

Finavia reported that the only airports currently accepting Alipay are in Germany: Munich and Franfurt. Alipay will now be accepted by 7 commercial points at the Helsinki Airport  with more to join the trend later. Most of the retailers at the airport are already offering UnionPay option.

Chinese travelers may pay with Alipay for items and services at Iittala, M-Box, Finspiration, Lindroos and Moomin outlets and Finavia will push the payment service to other operators. Finavia’s spokesperson continues adding that the company is working with other retail and service outlets and if Alipay is accepted by the largest commercial operators the number of outlets will grow tenfold.

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